Hardware Services

RTS offers on-site service for your convenience. Typically your system will be diagnosed within an hour. Turn around time can be a little longer if replacement parts need to be ordered.

Immediate/Emergency service is available for an additional charge providing that a technician is available.

Every effort is made to preserve the data on your hard drive, however, we cannot guarantee your data. The best action you can take before repairs is to back up your data on a separate medium. Should you elect, RCS can back up your data for you. We may also need your password(s) to gain access to your programs or operating system.

Sometimes the cost of a repair exceeds the component value to make the repair cost effective. We will help you make that determination. There is a minimum service fee. Should you decide to continue with the repair(s), your service fee applies towards your repair bill.

Hackers and viruses have made major advances in technology.  Has your business?  Here is the perfect opportunity.

	Virus prevention and protection
	Security audits
	Firewall setup and optimization
	Spyware and Adware protection
	Exchange server security

Lets face it: Upgrades and new installations are a stressful event for any business.  Let us help you make your transition a smooth one.

	Networking/Internet setup
	Firewall setup
	System integration
	Software and server migrations
	Exchange server integration
	Hardware upgrades
	Wireless integration and setup